Puzzel Status Page
All Systems Operational

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Products




Operational

Voice Channel Regions




Operational

Additional Services




Operational

Scheduled Maintenance

Puzzel Maintenance - Tuesday 30/04/2024Planned Maintenance

Schedule

April 30, 2024 9:00PM - May 1, 2024 1:00AM CEST

Components

Products, Voice Channel Regions, Additional Services

Product

Puzzel Case Management, Puzzel Softphone, Puzzel Contact Centre, Messaging (SMS), Mobile Payment, Raw Data, Identity and Verification, Digital Engagement, Sales Intelligence (S2)

Description

Puzzel's next scheduled maintenance window will be on Tuesday 30th April 2024. The maintenance will commence at 21:00 and will be completed by 01:00 (CEST). During this window we will focus on introducing new features and enhancements. If you would like to know more about new features that are released during maintenance, please visit our help centre <a href="https://help.puzzel.com/release-notes" target="_blank">here</a>.
Puzzel WFM Maintenance - Wednesday 01/05/2024Planned Maintenance

Schedule

May 1, 2024 7:30AM - 8:00AM CEST

Components

Products

Product

Puzzel WFM

Description

Please be advised that Puzzel's next scheduled maintenance for Puzzel WFM will be conducted on Wednesday 1st May 2024. The maintenance will commence at 07:30 and will be completed by 08:00 (CEST). In this window we will be releasing Puzzel WFM updates. If you would like to know more about new features that are released during maintenance, please visit our help centre <a href="https://help.puzzel.com/release-notes" target="_blank">here.</a>