[Investigating] Telia is currently investigating and seeking to resolve an incident which may be affecting your service.
Customers may be experiencing callers unable to access your IVR.
We apologise for the potential impact of this incident on you and your business.
March 20, 2018 5:44PM CET
[Identified] Telia have identified a cable outage and are currently working to restore services. No ETR can be given at this point. We will update you once we receive an update from Telia.
March 20, 2018 9:40PM CET
[Identified] Telia are continuing to work to resolve the incident, which may be affecting voice services in Sweden. Technicians are working on site and are preparing to splice the cable.
March 20, 2018 10:52PM CET
[Monitoring] Telia have spliced the cable and normal service has resumed. We will continue to monitor services and will update you once the incident has been confirmed as resolved.